Quinnipiac University

Part-Time E-learning Support Specialist - QU Online

1 month ago
Job ID
2017-2331
# Positions
1
QU Online
Category
Administrator

Overview

The E-learning Support Specialist provides technical support to students, faculty and staff. This part time position is responsible for a range of administrative and technical functions that support online education such as answering questions via phone, chat or email, troubleshooting, documenting and resolving customer issues and referring inquiries to other personnel.

 

This is a part-time position requiring evenings and weekends; 12-18 hours per week and is non-benefits eligible.

 

About QU Online: 

Quinnipiac University was an early adopter of online learning. Founded in 2001, Quinnipiac University Online has developed a high level of expertise in the design and delivery of online learning. Our online programs allow students to complete their course work weekly without attending a scheduled class date and time.

 

Our online bachelor's, master's, doctoral degree and certificate programs are offered through the University's School of Business and Engineering, School of Communications, School of Education, School of Health Sciences, and School of Nursing.  

 

We offer students the best of both worlds by combining convenience and flexibility with an educational community that encourages personal connections, faculty guidance and the opportunity to consult and collaborate with peers. Our highly experienced staff provides administrative and technical support to students and faculty for all online programs and courses at Quinnipiac University.

 

About Quinnipiac University:

Quinnipiac is a private, coeducational, nonsectarian institution located 90 minutes north of New York City and two hours from Boston. The university enrolls 7,000 full-time undergraduate and 3,000 graduate and part-time students in 100 degree programs through its Schools of Business, Communications, Education, Engineering, Health Sciences, Law, Medicine, Nursing and College of Arts and Sciences. Quinnipiac consistently ranks among the top regional universities in the North in U.S. News & World Report’s America’s “Best Colleges” issue. Quinnipiac also is recognized in Princeton Review’s “The Best 380 Colleges.” The Chronicle of Higher Education has named Quinnipiac among the “Great Colleges to Work For.” For more information, please visit www.qu.edu.

Responsibilities

 

Provide technical support to both students and faculty.

 

Qualifications & Special Instructions to Applicants

  • Bachelor’s degree
  • A minimum of 1-2 years of technical experience
  • Excellent troubleshooting and problem solving skills
  • Strong interpersonal and customer service skills 
  • Demonstrated ability to work both independently and in a collaborative environment
  • Experience with Blackboard and/or other learning management systems as well as with troubleshooting MAC and PC

 

 

This is a part-time position requiring evenings and weekends;12-18 hours per week and is non-benefits eligible.

 


Quinnipiac University is considering only those applicants who have valid authorization to work in the United States. Quinnipiac University does not sponsor employment based visas for this position.

 

TO APPLY:

 

Applications must be submitted electronically and include a resume, cover letter, and contact information for three references on the application form. Consideration of candidates will begin immediately and continue until the position is filled.

Quinnipiac University has a strong commitment to the principles and practices of diversity throughout the University community and welcomes candidates who would enhance that diversity.

Quinnipiac University is an Equal Opportunity Employer.

 

 

Job Code 2017-2231

 

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